Providing world class support to compliment your investment in Microsoft products – a direct replacement for MS Unified Support, the benefits being 30-50% less cost and less disruption through improved service & time to resolution
Key Benefits:-
- Ability to support the entire Microsoft stack, around the globe – 24×7
- 80% of issues resolved without the need for escalation to Microsoft resulting in reduced cost and time to fix
- Strong relationships with Microsoft to help manage escalations to keep you running
Customers:-
- Serco, Specsavers, First Great Western, John Lewis, Johnson Matthey, Grant Thornton
- Over 10% of the Fortune 500
Value to Enterprise:-
- 30-50% cost reduction in supporting your Microsoft infrastructure
- Support service improvement ensuring maximum productivity from your people
- Transition process that ensures quick, risk free, handover without impacting your people, your operations, your organisation
USP: The only 100% Microsoft-focused alternative to your existing Microsoft Unified Support service – save money, improve the service, ensure easy transition