We are a leading European B2B Customer Experience (CX) company founded in 2000 by a small team of ‘magicians’ with one goal: researching a way to read customers’ minds. Over a period of nearly 10 years of trying to identify the success factors of several hundred European companies, those magicians put together the analytical engine […]
Our Innovation Portfolio
Discover how we've made innovation work for other companies. We'd love to work with your organisation too.
Guaranteed delivery of highly volatile data, to large numbers of users over the Internet
Ensuring the delivery of highly volatile data, to large numbers of connected users over IP without the need for expensive, purpose-built low latency platforms Key Benefits:- 85% reduction in infrastructure costs and bandwidth requirements Improved customer experience Potential market differentiation Customers:- Bet365, Lloyds Banking Group, HSBC Value to Enterprise:- Reduced cost of delivery Increased quality of […]
Intelligent Change – ensuring your change lands, and delivers lasting impact.
Landing change requires aligning multiple stakeholders, strong delivery disciplines that minimise friction, building team momentum and continuous focus on outcomes. Landing change requires aligning multiple stakeholders, strong delivery disciplines that minimise friction, building team momentum and continuous focus on outcomes. Over our 20 year history we’ve worked on near to 400 programmes in collaboration with […]