Reducing fraud, protecting customer data, and increasing telephone payment security – whilst reducing the cost of PCI compliance Key Benefits:- Reduced potential for fraud as no card details are taken Significant reduction in the number of PCI directives for the contact centre ensures compliance to PCI DSS much more cost-effective Customers are re-assured that their […]
Our Innovation Portfolio
Discover how we've made innovation work for other companies. We'd love to work with your organisation too.
Professional Services – Improving your margin through automation Key Benefits:- Profit growth through holistic understanding of the business Improved utilisation of key resources thereby improving productivity Improved operational efficiencies and reduced aged/bad debt – better cashflow Reduced administration cost across the business All of which means improved margins Customers include:- Cannon, Bayer Healthcare, Kainos, ClickSoftware, […]
Searching for innovation? Extend your reach and reduce your costs by 90% Key Benefits:- Reduced time to evaluate potential innovative capabilities Reduced costs in finding innovative capabilities through greater access to ‘innovators’ Competitive advantage through early identification of leading innovations Enhanced relationships with providers of innovation Customers include:- Cisco, Konica Minolta, BT, Department of International […]
An automated marketing support platform created specifically for the insurance industry that can improve revenue, increase retention, and decrease costs Key Benefits:- Can be implemented as a one-stop CRM platform or as a complimentary module to give existing, generic, CRM systems a ‘lift’ Bridging the gap between ‘back’ and ‘front’ office systems, and augmenting data […]
Unique approach to improving productivity between 20-40% and reducing cost in both back office and front office operations – whilst improving the end customer experience Key Benefits:- Implementation methodology based on production management techniques Most complete, purpose built Back Office WFO (WorkForce Optimisation) suite Fixed cost, fixed timescale and guaranteed benefit implementation with ROI in […]